Support

A real person reads these. Saying what you tapped and what happened gets it fixed fastest.

Usually answered within a couple of days. If it’s a problem during a match, put that in the subject line and it goes to the front.

Common questions

Does it work without signal?

Yes. Everything is on your phone. The clock uses real time, so locking the screen, taking a call or force-quitting the app doesn’t lose a second. Syncing catches up when you’re back on wi-fi.

I recorded the wrong scorer. Can I fix it?

Yes, at any point — during the match, on the drive home, or three weeks later. Open the match, tap Edit events, and change it. Every stat is worked out from the events, so the season table corrects itself.

Why can’t I change the starting lineup once we’ve kicked off?

Because every substitution you’ve recorded was written against it. Once the match has started, change who’s on from the match screen instead — that way the minutes stay right.

How do substitutions work?

Tap the player coming on, then tap the player coming off. Dragging one onto the other does the same thing. Dragging one player on the pitch onto another swaps their positions.

Someone turned up late.

Put them in Not available before kick-off. When they arrive, bring them on as normal — the half they missed won’t count against their share of the minutes.

Can my assistant coach use it too?

Yes. Settings → your team → Coaching staff → Invite. A team pass covers three managers including you, and the people you invite don’t buy anything. You’ll get a link to send however you like.

One thing to agree beforehand: only one person should run the clock during a match. Everyone can edit afterwards.

What happens at the end of the season?

Settings → Seasons → Start next season. It keeps the team, the players and every match you’ve recorded, and asks who’s staying and what numbers they’re wearing. Last season stays exactly as it was played.

Can I get my data out?

Settings → Data. Export your players and matches as a spreadsheet, or everything as raw JSON — that file holds every event of every match, which is what all the stats are worked out from. Nothing is left behind.

I changed phones.

Turn on iCloud on both and it follows you. If you never turned sync on, the data is in your device backup and restores with everything else.

Something crashed.

Email support@minutesfc.com with your iPhone model, the iOS version, and what you were doing. If you can, Settings → Data → Export everything as JSON and attach it — that makes most things reproducible in minutes.